South African Dispute Resolution Office says it now considers crypto-related complaints

The South African agency, which had recently resolved the complaint and investigation in the Financial Advisor and intermediary Services (FAIS) Act, had recently tweeted that it is investigating complaints against the existing registered financial providers who are investigating the advice on crypto currency They do and according to the agency, which is known as the office of Financial Advisor and intermediary service   and it has been made possible by the recent post of crypto properties as financial products. Through a news article published on the website, the controversy resolution agency says that only the complaint related to Crypto is filed against the registered financial services providers who have to follow the general code of conduct of the country for the authorized financial services provider. . Physical progression for the code and analysis of needs are needed and someone needs and recommends the suitable product for the situation.
However, according to the comment by Thuso Ngwagwe, the agency published by Moneyweb, the complaints lodged in the office of Financial Advisor and intermediary Services Ombudsman before the Crypto Property Design of the Financial Sector Conduct Authority will not be considered and in further report, by NGWAGWE, by NGWAGWE The agency’s claim was reiterated that it lacks jurisdiction.
NGWAGWE reportedly says that all the complaints were dismissed by the office before 19 October 2022 in relation to invested in crypto currency because Ray had no jurisdiction to try these cases.
According to Ngwagwe, the Office of the Financial Advisory and Intermediary Services Ombudsman received a total of 8 complaints related to cryptocurrencies during the 2022/2023 financial year, while only “three occurred after 19 October 2022 and will therefore be considered” and they further state that additional complaints will not be entertained and cannot be resubmitted. The Office of the Financial Adviser and Intermediary Services Ombudsman has encouraged individuals with complaints falling within the jurisdiction to visit its portal and file a formal complaint. Was advised to file a complaint.


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